Information we collect

• Order information: name, email, phone, billing address and products purchased.
• Payment information: processed securely by our payment providers (e.g. Stripe, PayPal). We do not store full card numbers.
• Technical data: IP address, browser type and pages visited, collected through cookies and analytics.
• Support messages: anything you send us by email, phone or chat.

How we use your information

• To process orders and deliver your licenses
• To provide customer support and installation help
• To prevent fraud and secure our website
• To send order updates and, if you opt in, offers and news (you can unsubscribe anytime)

Sharing your information

We do not sell your personal information. We share it only with service providers who help us run the store (payment processors, email delivery, hosting, analytics) and when required by law.

Cookies

We use cookies to keep your cart working, remember preferences and understand how visitors use our site. You can control cookies through your browser settings.

Data retention & security

We keep order records as long as needed for support, accounting and legal obligations. We use SSL encryption and access controls to protect your data.

Your rights

Depending on where you live (for example under GDPR or CCPA), you may have the right to access, correct, delete or export your personal data, or object to certain processing. Contact us to make a request.

Contact us

Email: support@softarahub.store
Phone: +33 7 59 67 20 50
Address: 136 Rue du Général de Gaulle, 76770 Le Houlme, France
Hours: Monday–Friday, 9 AM – 6 PM Paris time (CET)